News

Current News

22nd July 2020 – Carlile Families Update

Dear Carlile families,

COVID-19 Make-up Program

Carlile Swimming is pleased to announce that a special COVID-19 make-up program is now available to all our families.

As part of our COVID-19 Protocols, we’re encouraging you and your children not to attend classes if you’re unwell or you have visited a COVID-19 hotspot at the times listed on this NSW Health link https://www.nsw.gov.au/covid-19/latest-news-and-updates.

For more details and to learn how to earn and redeem a Make-up token, click this link.

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14th July 2020 – Carlile Families Update

Dear Carlile families,

New Class Management System

At Carlile Swimming we’re committed to providing our families with a better swim school experience. With this in mind, we’re pleased to announce the launch of our new, online Class Management System, which allows for faster check-in at the pools and multiple contacts per family account. This means all nominated contacts are able to be informed about your child’s lesson, swimming progress or swim centre updates.

This system also provides for simplified billing and a new Parent Portal. Click here for more information.

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2nd July 2020 – Carlile Families Update

Dear Carlile families,

Our COVID-19 Protocols

We’re busy getting our pools ready to re-open on the 20th July and making sure all our families have their bookings confirmed. A big part of our re-opening is implementing our COVID-19 Protocols to ensure our pools are safe for you, your children and our people.

Click here to view our COVID-19 Protocols.

Michael Yeomans wins Assa Young Guns Award

We’re proud to announce that our Manager of Operations, Michael Yeomans, has just won the Australian Swim Schools Association’s inaugural Young Guns Award. This award is given to a talented team member who has contributed significantly not only to their swim school, but to the industry in general. Michael was chosen due to his incredible leadership, organisational and mentoring skills.

 

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COVID-19 Closure News

11th June 2020 – Carlile Families Update

Dear Carlile families,

Our re-opening

After two and a half months of being closed, we’re excited to announce that we’re working towards a Monday, 20th July re-opening date. With kids sport starting back again and restrictions easing, we’re hopeful that this date will see all our swim schools open again. We are, however, still waiting on clarification regarding restrictions for the swim school industry. We’re also hoping to be able to teach our classes with teacher-child contact as is the case in other states. Once we have further clarification, we’ll notify you of our re-opening plans.

In the meantime, you’ll receive an email from us next week regarding your intention to return to swimming classes. This email will contain your family’s current class times and if you intend to keep these times, you won’t need to respond to the email. However, if you wish to request a class change, you can do so by replying to the email and we’ll contact you to discuss your options. There is no need to contact us before next week as your existing booking time still stands.

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11th June 2020 – Carlile Families Update

Dear Carlile families,

Our re-opening

After two and a half months of being closed, we’re excited to announce that we’re working towards a Monday, 20th July re-opening date. With kids sport starting back again and restrictions easing, we’re hopeful that this date will see all our swim schools open again. We are, however, still waiting on clarification regarding restrictions for the swim school industry. We’re also hoping to be able to teach our classes with teacher-child contact as is the case in other states. Once we have further clarification, we’ll notify you of our re-opening plans.

In the meantime, you’ll receive an email from us next week regarding your intention to return to swimming classes. This email will contain your family’s current class times and if you intend to keep these times, you won’t need to respond to the email. However, if you wish to request a class change, you can do so by replying to the email and we’ll contact you to discuss your options. There is no need to contact us before next week as your existing booking time still stands.

Read More

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8th May 2020 – Carlile Families Update

Dear Carlile families,

We all find ourselves another fortnight along this new journey and we sincerely hope you are all keeping safe and well.

Our re-opening

We have received a number of enquiries about our re-opening and we are thrilled to see so many parents and kids are excited about starting swimming lessons again. As we mentioned in the last Carlile Families email, we are working towards the opening of our swim schools as soon as possible. However, we do not want to jeopardise the health and safety of our staff and our loyal families. Please rest assured, we will take our time to make the best decision for everyone before we confirm a date.

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23rd April 2020 – Carlile Families Update

Dear Carlile families,

We hope you’ve been staying safe and well over the last few weeks. Even though many families have found themselves in unique and challenging circumstances, we also know that many of you are enjoying the extra time together, exploring the great outdoors and getting out those old board games.

Re-opening the Swim Schools

With the recent announcement that schools will be gradually re-opening from May 11th, we know many of you will be wondering when we will be returning to normal operations. Even though we are considered part of the education sector, we don’t feel that this date is the right time for us to re-open.

The health and safety of our people and our loyal Carlile families is of the utmost importance to us. With this in mind, we will be taking the time to ensure our pools are safe for you, your children and our staff when it’s time to come back for lessons. We are preparing ourselves now to resume classes in the coming months and we will be in touch soon with more information.

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8th April 2020 – Carlile Families Update

Dear valued Carlile families,

We hope you are staying well and enjoying some extra time together as a family.

This week we would like to answer some of your frequently asked questions, give you some light relief over Easter and share another piece of our history with you.

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31st March 2020 – Carlile Families Update

To our valued Carlile families,

We are writing to you this week in unprecedented times. We fully understand that the decision to close our swim schools and suspend our programs has caused distress and concern for many of you. It hurts us to know that our younger swimmers are missing the opportunity to learn important swimming and water safety skills and that our older swimmers are missing their weekly stroke development, fitness and competitive training.

Most importantly, we miss seeing your children every week, having fun, making social connections, gaining confidence, increasing their fitness and coordination and learning new skills.

After speaking with many of you and seeing your messages and comments on social media, we would like to express our gratitude for all the support you have shown us. We love teaching your children to swim and we can’t wait to see all of you back in our swim schools in the coming months.

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23rd March 2020 – Carlile Families Update

Dear valued Carlile families,

We are writing this email to inform you that, regrettably, Carlile Swimming will be temporarily closing from 1pm today, 23rd March, 2020.

As swim teachers and parents, the safety and wellbeing of our swimming family is at the forefront of everything we do. With this in mind, we have taken into consideration the information and guidelines from the Federal and State Governments, the Department of Health and the Federal and State Education Departments. This has led us to the difficult decision to close our pools and suspend our swim programs until further notice.

We will continue to review this decision on a weekly basis, taking our advice from the Federal and State Governments and the relevant Health authorities.

 

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