Special Offers Terms & Conditions

Carlile Swims Better Guarantee

Join Carlile Swim for 30 days. We’re confident your child will feel safer, more assured and well supported in the water in their first four weeks. If not, we’ll refund the cost of your lessons.

Available for new families only
Your child needs to attend at least four lessons in a row
Your request must be made within 30 days of your child’s first lesson
Please share written feedback so we understand what didn’t feel right
A chat or meeting with the Swim School Manager will happen before we confirm a refund
Refunds cover lesson fees only and do not include merchandise or admin fees
Refunds are returned to the original payment method
Limited to one claim per family

Carlile Swim Partnerships

New families only or returning customer with a break longer than 12 months
Must enrol via partner link or code
One claim per family
Credit applied after first payment
Not redeemable for cash
Credit to be used for swimming lessons only
Brothers Rugby partnership valid until 30th Sep 2026

Bundle Pricing (2nd Lesson 25%)

Applies to second weekly lesson only
Cannot be combined with other offers
Subject to availability

Community Lesson Vouchers

Lesson vouchers are often provided as prizes or promotions within the community
Lesson vouchers expire 1 year from the date of issue
Not redeemable for cash
Credit to be used for swimming lessons only (excludes retail items such as swimwear, swim gear, food, and beverages).
Credit valid for new and existing families
Existing families can claim community lesson vouchers towards their next month’s fees.