COVID-19 Make-up classes

Carlile Swimming is pleased to announce that a special COVID-19 make-up program is now available to all our families.

As part of our COVID-19 Protocols, we’re encouraging you and your children not to attend classes if you’re unwell or you have visited a COVID-19 hotspot at the times listed on this NSW Health link

Whilst this measure is an important pillar of our COVIDSAFE protocols, we also understand that missing lessons is an inconvenience and impacts your child’s progress. Therefore, we’ve introduced a temporary make-up program to help provide you with some flexibility during this period.

In order to book your make-up classes, you will need to mark your child absent from their class via the Parent Portal, which you can access here. A make-up token will be emailed to you on the day of your class to allow you to book a make-up, via the Portal.

There are some important terms and conditions, but should you be ill and unable to attend your lessons, the key things to know are:

  • You are entitled to four make-up classes per child, between 20th July and 21st December, 2020.
  • Make-up bookings are only available via the Parent Portal. Not through the Customer Service team at the front desk.
  • Make-up lessons are subject to availability and can be booked a maximum of seven days in advance.

To read the full Terms and Conditions for the make-up classes, click here.

We have also prepared two instructional videos below to assist you with marking an absence and booking a make-up class. For more information on our COVID-19 make-up classes you can also visit the Parent Portal.

How to mark a future absence

How to redeem a Make-up token

This program will be reviewed at the end of the year, taking into consideration the community’s progress against the spread of COVID-19.

We encourage you to take advantage of our COVID-19 make-up classes to help keep everyone in our pools safe and well.