Click here to read our COVID 19 Protocols, or you can get a copy from the front desk when you return to swimming.
We are following the guidelines set down by the NSW Government. In our Water Confidence classes, where parents are in the water, we are practicing social distancing.
As this is a teaching facility, similar to schools where the risk is low, we don’t follow social distancing with children and we will continue to hold, support and correct them as they learn.
Yes, we are following all the government guidelines in terms of social distancing and the total number of people allowed in each swim school. To help achieve this, we are asking that just one adult per child attends lessons and, whenever possible, that non-swimming siblings don’t attend.
Hygiene has always been important to us, however, we have increased our hygiene protocols for our re-opening. Every staff member has completed the Government’s COVID 19 Infection Control Training and staff regularly disinfect surfaces throughout the day. Our contract-cleaning professionals will also do a deeper clean at the end of each day. You will find hand sanitisers throughout each swim school and we are reducing contact at check in.
Yes. We understand the need for increased flexibility at a time when we are asking parents and children not to attend swimming lessons if they are unwell. With this in mind, we are introducing a temporary measure which allows you to access up to 4 make-up classes per booking, between now and the end of the year. More detailed information on how to access these classes will be shared with all our families through our new Parent Portal.
Yes, the change rooms are still open, but we are following the government guidelines in terms of the numbers allowed at any one time. Occasionally, there may be a delay in gaining access. To help avoid this, we are encouraging our customers to bring warm clothes and a beanie for your children and ‘wrap and go’ after each lesson, where possible.
If a student, parent or staff member has tested positive and has been at one of our swim schools while infected, we will be notified by the NSW Health Department and we will follow their guidelines regarding the next steps.
The NSW Health Department has given the approval to open pools for both swimming and teaching. You can feel safe returning to Carlile Swimming, because we use the world’s best practice technology to treat the water and air in our facilities.
At Carlile, we use an ultra fine filtration (UFF) system that goes beyond what most other pools use. In addition, chlorine keeps the water clean and free from harmful bacteria. Importantly, our Ultra-violet (UV) disinfection system provides an added layer of protection against the spread of water-borne diseases. These UV systems are not required by the NSW Health Department, but we have always built our facilities with this technology to ensure our pools are clean and hygienic.
There are no known cases of COVID-19 being transmitted in well-maintained, chlorinated water. However, we will be implementing strict social distancing and hygiene protocols to help ensure the safety of our customers and people, when we open.
The health department advice is that wearing masks is not mandatory when teaching children and that masks can be less effective when wet. However, we understand some people are personally more comfortable wearing them, so we have made them available to staff who can make their own decision.
Yes. Any lessons remaining after we closed in March will be held in credit and applied to your account for lessons, when we re-open.
We are in the process of confirming all bookings and working through class times and numbers. If you haven’t heard from us, please contact your local swim school regarding your booking.
We are hoping to keep as many of our original class times and teachers as possible, however, we may not be able to do this in every instance. We will contact you if we need to make any changes.