Active Kids Rebate vouchers can be redeemed for swimming lessons at all of our NSW swim schools. Vouchers can be redeemed at your pool reception desk or online via this form.

Our lessons are run year-round, with the exception of a two week break over Christmas and the New Year period. In addition to our regular lessons, every school holiday we conduct a Swimvac program, where for a reduced fee, your child can receive intensive tuition each weekday. Swimvac provides a boost for those swimmers who are on the cusp of moving to the next level.

All of our Carlile Swimming teachers and coaches are required to attain a nationally recognised teaching qualification – Our preferred course is the Swim Australia Teacher (SAT) qualification. In addition, they complete our own intensive Carlile Swimming teacher training. The Carlile Teacher Training System ensures new teachers undergo 30+ hours of training, including class observation, online theory and supervised teaching before they get to teach their own classes.

Water temperature is maintained at the optimum level for teaching children to swim, ensuring they stay warm and comfortable during lessons. Experience has shown that cooler water makes learning difficult and causes children to lose interest in attending classes.

An extra lesson each week accelerates learning and our experience is that children who swim more frequently progress faster through each level. During the school holidays we offer our Swimvac program, where for a reduced fee your child can receive intensive swimming tuition each week day. Check with reception about booking a second swimming lesson or to find out more about Swimvac.

Think about swimming lessons as a long-term process, rather than an event. To ensure continuous skill development, lessons need to be a regular part of your child’s weekly routine. As children learn, they progress at their own pace and master the skills appropriate for their age. We consider a child to have learned to swim well when they can perform the promotion skills of our Shark Squad – these include swimming 400 metres Freestyle, 200 metres Backstroke, 100 metres Breaststroke, and 50 metres Butterfly, all with correct starts and turns and maintaining good technique over those distances.

Winter is a great time to keep your children active, healthy and building on their swimming skills.
We find that swimmers who drop out of our program during winter often have difficulty picking up where they left off. Our indoor pools with consistent warm temperatures, make lessons comfortable all year round.

The best person to talk to about your child’s progress is the Supervisor. Our Supervisors are always available to liaise between parents and teachers and answer any of your concerns. Please feel free to let them know of any special needs your child may have. Supervisors are easily recognisable by their royal blue shirts.

Feedback is important and that’s why we aim to provide all of our parents with a detailed update on their child’s progress every 3-4 months. This is delivered personally to each parent by one of our Supervisors using an iPad and our custom-made App, exclusive to Carlile Swimming

Although we use some aids, such as hand floats and kickboards, we don’t use arm bands and back bubbles in our classes. It is easy to develop a false sense of security when using these and this can be dangerous. They also tend to keep a child’s head and body in a semi vertical position, which develops bad habits.

Establishing and maintaining water quality is critical to our business. Our pools are equipped with state-of-the-art filtration and disinfection systems. Water quality and chlorine levels are checked and adjusted regularly throughout each day.

Parents and guardians are required to be present before, during and after their child’s swimming lessons.

Moving from the Waterbabies class to the Tadpole class will be a major step for your child, especially since this may be the first time they will venture into the pool without you. Our Supervisors are there to assist in making the transition as easy as possible for you and your child. They can offer advice about what to expect and what you can do to prepare your child, so please feel free to discuss any concerns with them.

When you arrive at the pool please check in at reception. You will be given a coloured token which will indicate which lane your child’s lesson will be held in. On your first day aim to arrive at least 15 minutes early. This will allow you and your child to get used to the environment and possibly see your child’s teacher beforehand. Classes start on time so please make sure you arrive 5 minutes before the start of your class. Please do not enter the pool until requested or stay in the water after the class has finished. There are warm showers and change rooms available at all of our facilities.

There is strong evidence that children who participate in regular swimming lessons at an early age are better prepared for learning in other spheres. At Carlile our Water Confidence and Preschool programs emphasise safety and survival skills such as breath control and submersion, turn around swims back to the wall and backfloating. Ultimately, children who are comfortable and confident in the water at an early age are better prepared in the case of an emergency.

You are welcome to change your lesson time as your schedule changes. Our receptionists will do their best to find a time that best suits you.

We always aim to challenge children and continually make progress when possible. However, progress may not always be continuous. It can come in spurts and children will occasionally plateau in their learning. Sometimes, they may even appear to regress. It is not uncommon for some skills to take a while to master, particularly if they are learning a new or difficult skill.

Being patient and trusting the process is important, but if there are specific concerns, they can be addressed with the on-deck Supervisor. It’s also important to remember that children are accomplishing something by maintaining their existing skills – Many younger children will regress if lessons and regular practice stop for more than a couple of months.

At Carlile Swimming there are no lock in contracts. You can leave the program at any time, however you must notify us before the end of the current month so that we can cancel the following month’s direct debit. Cancellation forms are available at reception or by clicking here.

Unfortunately, we are unable to provide refunds for cancellations made after the current month’s direct debit has been run.

Swimvac Cancellation Policy

Refunds are not available for missed or unused Swimvac lessons.

We understand that family plans change and you may need to cancel your Swimvac booking. Provided notice of cancellation is given 48 hours before the program commences, a credit for the full amount paid will be applied to your family account.

If less than 48 hours notice of cancellation is provided, a credit of 50% of the amount paid will be applied to your family account.

Please note that cancellation may only be made for the full Swimvac Program and not individual days.

We are unable to provide credits once the program has started.

Every new swimmer will be assessed by one of our friendly Supervisors to establish which class level best suits their abilities prior to their first lesson. These assessments take roughly 5 minutes and on completion our reception team will work with you to find a class time that best suits your schedule.

For babies and toddlers assessments are generally not necessary.

For Lesson Costs and more information please select your local Carlile Pool:

New South Wales
Castle Cove
Five Dock
Killarney Heights
Lane Cove
Norwest (Baulkham Hills)


Credits, make up classes or refunds are not given for missed lessons.

Our programs strive for consistency, because we believe our methods are the best available to teach your child to swim. Offering makeup lessons compromises this consistency by creating too many changes to routine, including teachers, time of day and groups of children. Past experience has shown us that participating in a makeup class with an unfamiliar teacher is disruptive to both the child taking the makeup class and importantly, for the other children in the class as well. For these reasons we no longer offer makeup classes.

For lessons missed due to public holidays or pool closure, the monthly fee will be reduced accordingly.